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Order FAQ

Copyright [Mar 23, 2010]

In some Countries, some products are not allowed to import, please check out the native law carefully before you place order. If the goods are confiscated by your or third party custom, we do not pay any responsibility.

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Transportation [Mar 23, 2010]

Our quotation are always based on FOB Shen Zhen/Hong Kong or EX-Factory (follow our contract when you place order). If the goods are lost? on the way to the destination, we will try our best? to work with the relative side? to solve the trouble, but we do not pay any responsibility on this case.

For Example:
Shipment by Express courier, there have tracking no.
Shipment by Air Cargo, there have AWB No..
Shipment by Sea Cargo, there have B/L Original Documents.
For the above, if the goods are disappeared , we do not pay any lost for the shipments. but you can buy the insurance when you place order in case the lost. In general, the insurance rate is 0.55%-5% of the total amount.

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Quotation [Mar 23, 2010]

Quotation:
In General, except special requirements, we quote based on Ex-Factory.
We can quote based on FOB Shenzhen or Hong Kong.

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Shipment [Mar 23, 2010]

Shipment
As for shipment, we have a rich experience for exporting business , have many options for your choice, we can ship by sea, air cargo, and Express courier (UPS,DHL,Fedex,TNT,EMS) for your requirements. 

 

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Delivery Time [Mar 23, 2010]

Delivery Time
Always fast delivery, in general, it is stock or 3-40 days depend on your requirements and detailed items.

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OEM/ODM orders [Mar 23, 2010]

OEM/ODM orders:
All the OEM/ODM orders are welcome. 

 

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Printed catalog and full price lists [Mar 23, 2010]

Printed catalog and full price lists:
For the reasons of new products, we are very sorry that we can not offer printed catalog and full price lists to you, in general, we will place new products to our website in time, so you are welcome to often visit our website or join our mail list. once you have joined our mail list, if we will release our new products or some other promotion information, you will be informed by email immediately.

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Samples [Mar 23, 2010]

Samples:
In general,we can send the samples with total amount under USD10.00 and total quantity less than 3 pcs based on Freight Collect, for some special items, it will be charged.

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